Last updated: April 22, 2021 Thank you for ordering at Hotel Guest Management. If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us. Interpretation and Definitions Interpretation The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. Definitions For the purposes of this Return and Refund Policy: Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Hotel Guest Management Inc, Orlando, Florida. Goods refer to the items offered for sale on the Service. Orders mean a request by You to purchase Goods from Us. Service refers to the Website. Website refers to Hotel Guest Management, accessible from https://hotelguestmanagement.com You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Your Order Cancellation Rights You are entitled to cancel Your order within 7 days without giving any reason for doing so. The deadline for cancelling an order is 7 days from the date on which you made the order. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by: By email: bruce@hotelguestmanagement.com By visiting this page on our website: https://hotelguestmanagement.com We will reimburse You no later than 14 days from the day on which We receive the order. We will use the same means of payment as You used for the order, and You will not incur any fees for such reimbursement. Conditions for Returns In order for the order to be eligible for a refund, please make sure that: The order was made in the last 7 days We reserve the right to refuse refunds of any orders that are legal and valid. Contact Us If you have any questions about our Refund Policy, please contact us: By email: bruce@hotelguestmanagement.com By visiting this page on our website: https://hotelguestmanagement.com Refund Policy for Hotel Guest Management

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